Welcome to Accenthomepro, a brand operated by Ornament GmbH (hereinafter referred to as the “Company”, “We”, “Us”, or “Our”).<\/p>\n\n\n\n
We are committed to safeguarding the personal data of our customers in strict compliance with the General Data Protection Regulation (GDPR) and the applicable data protection laws of the Federal Republic of Germany (such as the Federal Data Protection Act – BDSG). This Privacy Policy outlines how we collect, process, store, and protect your personal information when you visit our website and purchase our home decor products.<\/p>\n\n\n\n
Company Name: Ornament GmbH<\/p>\n\n\n\n
Brand Name: Accenthomepro<\/p>\n\n\n\n
Registered Address: Heidelerchenstr. 37, 80995, M\u00fcnchen<\/p>\n\n\n\n
Contact Email: internal@accenthomepro.com<\/p>\n\n\n\n
Contact Telephone: +4915203870657<\/p>\n\n\n\n
Identity and Contact Data: Name, billing address, shipping address, email address, and telephone number, collected to process orders, fulfill sales contracts, and handle customer service inquiries.<\/p>\n\n\n\n
Payment Data: Transaction details necessary to process payments. Financial transactions are securely processed through our designated payment processor, Stripe.<\/p>\n\n\n\n
Technical and Usage Data: IP address, browser type, device information, and access timestamps, collected via cookies and server logs to maintain website security, functionality, and performance.<\/p>\n\n\n\n
When you make a purchase, your payment details (such as credit card information or alternative payment credentials) are transmitted directly to Stripe. Stripe processes your payment data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS) and its own privacy policy. We do not store full credit card numbers on our local servers. For further details on how Stripe handles your payment data, please review Stripe’s official privacy documentation.<\/p>\n\n\n\n
Commercial and Tax Records: In compliance with the German Commercial Code (HGB) and the German Fiscal Code (AO), booking records, invoices, accounting documents, and contract-related correspondence are retained for 10 years.<\/p>\n\n\n\n
Contractual Data: Customer account and order transaction data required for the fulfillment of warranty or civil claims are retained in accordance with the general statutory limitation period under the German Civil Code (BGB), which is 3 years (commencing at the end of the year in which the claim arose), unless superseded by longer tax retention obligations.<\/p>\n\n\n\n
Customer Support Inquiries: General correspondence and customer service inquiries are retained for 12 months following the final resolution of the inquiry, unless tied to an active order transaction.<\/p>\n\n\n\n
Once the applicable retention periods expire, the corresponding data is routinely deleted or anonymized, provided it is no longer required for the fulfillment or initiation of a contract.<\/p>\n\n\n\n
Right of Access (Article 15 GDPR): Request confirmation as to whether your personal data is being processed, along with access to specific details of that processing.<\/p>\n\n\n\n
Right to Rectification (Article 16 GDPR): Request the correction of inaccurate personal data or completion of incomplete data.<\/p>\n\n\n\n
Right to Erasure (Article 17 GDPR): Request the deletion of your personal data, subject to statutory retention exceptions.<\/p>\n\n\n\n
Right to Restriction of Processing (Article 18 GDPR): Request the limitation of data processing under specific statutory conditions.<\/p>\n\n\n\n
Right to Data Portability (Article 20 GDPR): Receive your personal data in a structured, commonly used format.<\/p>\n\n\n\n
Right to Object (Article 21 GDPR): Object to the processing of your data based on legitimate interests.<\/p>\n\n\n\n
Right to Lodge a Complaint: You have the right to lodge a complaint with a competent European data protection supervisory authority, such as the Bavarian State Office for Data Protection Supervision (BayLDA).<\/p>\n\n\n\n
For any privacy-related questions, requests, or concerns, please contact Ornament GmbH via internal@accenthomepro.com or call us at +4915203870657.<\/p>\n","protected":false},"excerpt":{"rendered":"
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