{"id":274,"date":"2026-09-29T06:16:07","date_gmt":"2026-09-29T06:16:07","guid":{"rendered":"https:\/\/www.accenthomepro.com\/?page_id=274"},"modified":"2026-09-29T06:16:08","modified_gmt":"2026-09-29T06:16:08","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/www.accenthomepro.com\/?page_id=274","title":{"rendered":"Terms of Service"},"content":{"rendered":"\n

Welcome to Accenthomepro. This website is operated by Ornament GmbH (hereinafter referred to as “Company”, “We”, “Us”, or “Our”), registered in Munich, Germany, with its principal office located at Heidelerchenstr. 37, 80995, M\u00fcnchen<\/p>\n\n\n\n

By accessing our website and purchasing our home decor products, you agree to be bound by these Terms of Service. Please read these terms carefully before placing an order.<\/p>\n\n\n\n

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  1. Scope and Business Identity
    These Terms of Service apply to all sales of home decorative objects concluded between Ornament GmbH (trading as Accenthomepro) and consumers located within the European region through www.accenthomepro.com.<\/li>\n<\/ol>\n\n\n\n

    Company Name: Ornament GmbH<\/p>\n\n\n\n

    Brand Name: Accenthomepro<\/p>\n\n\n\n

    Registered Address: Heidelerchenstr. 37, 80995, M\u00fcnchen<\/p>\n\n\n\n

    Contact Email: internal@accenthomepro.com<\/p>\n\n\n\n

    Contact Telephone: +4915203870657<\/p>\n\n\n\n

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    1. Orders and Contract Conclusion
      The presentation of home decor products on www.accenthomepro.com constitutes an invitation to treat rather than a binding offer. By completing the checkout process and submitting an order, you make a binding offer to purchase the selected items. A legally binding contract is established only when we issue an order confirmation via email or when the goods are dispatched.<\/li>\n\n\n\n
    2. Shipping, Transit Times, and Tracking
      We serve customers across the European region in partnership with established logistics providers such as DHL, FedEx, and UPS Priority services.<\/li>\n<\/ol>\n\n\n\n

      Standard Transit Time: Deliveries generally require 5 to 8 business days from dispatch.<\/p>\n\n\n\n

      Automated Shipment Notifications: Throughout the fulfillment lifecycle\u2014including dispatch, arrival at carrier transit hubs, and local final-mile distribution\u2014our system automatically transmits tracking updates to the email address provided by the customer at checkout, ensuring full visibility into the shipment’s progress.<\/p>\n\n\n\n

      Transit Delays & Carrier Investigation: If an order exceeds standard shipping expectations, we will formally initiate an investigation with the respective carrier. Upon conclusion and based on the factual findings of the investigation, we will proceed accordingly with a full refund or a replacement shipment.<\/p>\n\n\n\n

      Risk of Loss (European Consumer Protection Standard): In strict accordance with European consumer protection regulations, the risk of damage or loss of goods during transit remains with the Company until the goods are physically handed over to the consumer or a designated third party indicated by the consumer (other than the carrier).<\/p>\n\n\n\n

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      1. Statutory Right of Withdrawal (Right of Cancellation)
        In compliance with European consumer rights directives and German statutory law, consumers residing in the European Union are entitled to a 14-day Right of Withdrawal without providing any reason.<\/li>\n<\/ol>\n\n\n\n

        Withdrawal Period: The withdrawal period expires 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.<\/p>\n\n\n\n

        Exercising the Right: To exercise the right of withdrawal, you must inform Ornament GmbH of your decision to withdraw from the contract by an unequivocal statement sent via email to internal@accenthomepro.com.<\/p>\n\n\n\n

        Effects of Withdrawal: If you withdraw from this contract, we shall reimburse all payments received from you, without undue delay and no later than 14 days from the day on which we are informed about your decision to withdraw.<\/p>\n\n\n\n

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        1. Defective, Damaged, or Incorrect Deliveries
          If an item arrives defective, flawed, or physically damaged, customers may contact our customer support team via email at internal@accenthomepro.com within a reasonable timeframe, providing photographic evidence of the defect or damage.<\/li>\n<\/ol>\n\n\n\n

          Resolution Process: Upon verification of the submitted photographic evidence substantiating the defect or damage, we will process a full refund or dispatch a replacement item promptly.<\/p>\n\n\n\n

          No Return Required for Damaged Items: Where goods arrive damaged or defective and photographic proof has been duly provided via email, customers are not required to return the damaged physical item to facilitate the refund or replacement process.<\/p>\n\n\n\n

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          1. Governing Law and Jurisdiction
            These Terms of Service and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), without prejudice to mandatory consumer protection provisions of the customer’s country of residence within the European Union.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

            Welcome to Accenthomepro. This website is operated by Ornament GmbH (hereinafter referred to as “Company”, “We”, “Us”, or “Our”), registered in Munich, Germany, with its principal office located at Heidelerchenstr. 37, 80995, M\u00fcnchen By accessing our website and purchasing our home decor products, you agree to be bound by these Terms of Service. Please read […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-274","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.accenthomepro.com\/index.php?rest_route=\/wp\/v2\/pages\/274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.accenthomepro.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.accenthomepro.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.accenthomepro.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.accenthomepro.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=274"}],"version-history":[{"count":1,"href":"https:\/\/www.accenthomepro.com\/index.php?rest_route=\/wp\/v2\/pages\/274\/revisions"}],"predecessor-version":[{"id":276,"href":"https:\/\/www.accenthomepro.com\/index.php?rest_route=\/wp\/v2\/pages\/274\/revisions\/276"}],"wp:attachment":[{"href":"https:\/\/www.accenthomepro.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}